For support coordinators and case managers
We're a registered NDIS provider supporting young people aged 8 to 30 across south east Melbourne. Here's how to prepare a young-person-centred referral, what to expect from us, and what support costs.
Budget estimator
Add hours, sessions and kilometres, or the number of respite nights, and see an estimate straight away. Based on our current 2026–27 rates.
What you can expect
Every referral gets a response within one business day, so you're not left waiting.
Our team joins care team meetings and works with the people already around the young person.
You get shift reports, so you know what's happening between reviews.
We write end of plan evidence reports to support plan reviews.
Prepare around the young person
Use these areas to guide your thinking. You don't need every answer before you get in touch.
What the young person wants to do or work towards, their strengths and the supports already in place.
How the young person prefers to communicate, so the first conversation feels comfortable and inclusive.
Locations, activity types or extra supports that would help the young person take part.
Anything about mentoring, activities, eligibility, timeframes or how the young person can help choose next steps.
Free checklist
A two-page checklist to help you prepare for a referral or first conversation with Kickstart.
Who the checklist is for and how to use it with a young person.
How referral works
Use the online referral form or call 1800 229 736. The checklist covers what to include.
We confirm we've received it and ask anything we need to know.
We meet the young person and their family or carers before anything starts.
We agree supports and funding with you, match mentors and book the first sessions.
Funding options
Plans are individual, so check what each plan allows. We'll confirm with you before supports begin. We work with self-managed, plan-managed and agency-managed plans, and with young people connected to DFFH Child Protection.
Service
Budget
Good to know
Youth mentoring
Capacity Building (to confirm)
Depends on the young person's goals and how their plan is set up.
Kickstart Academy
Core: Assistance with Social, Economic and Community Participation
From 1 October 2026 this budget is being reduced by 50% when a plan is created, reassessed or renewed.
Group activities
Core (to confirm)
Some activities also have a small entry fee.
Camps
Core (to confirm)
Costs depend on the camp.
Respite and short-term accommodation
Core: Short Term Accommodation
Usually used for short stays that give families a break.
Our services
For your records
4-HZ8ZVNF
57 660 644 575
1800 229 736
contact@kickstartvic.com.au
Send the referral and we'll reply within 1 business day.
Tell us a little about your young person and we’ll be in touch. Prefer to talk? Call 1800 229 736.
Ready to refer? Skip the enquiry and submit a full referral →
