Accessibility

A website everyone can use

We want everyone to be able to use our website, including people who use screen readers, keyboards, voice control, magnification or captions.

Our standard

What we aim for

Standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

Clear content

Clear headings, plain language and readable text sizes.

Images

Text descriptions on images.

Keyboard

Menus, buttons and forms that work with a keyboard.

New pages

Checked for accessibility before we publish them.

Known issues

Still improving

We're redesigning our website. Some older pages and images may not meet the standard yet, and we're fixing them as we go. If something doesn't work for you, please tell us.

Other formats

Information in another way

If you need information in another format, such as large print, plain language, or read to you over the phone, contact us and we'll work with you.

Call

1800 229 736

Email

contact@kickstartvic.com.au

National Relay Service

133 677

Interpreter (TIS National)

131 450

This statement was last reviewed in November 2026.

Something not working?

Tell us and we'll fix it or get you the information another way.

Get in touch

Tell us a little about your young person and we’ll be in touch. Prefer to talk? Call 1800 229 736.

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